Social Media Policy Terms and Conditions Of Use
WCHN uses social media channels to distribute health information, alerts, news and event updates.
WCHN currently operates the following social media accounts:
- Facebook – https://www.facebook.com/WCHNetwork
- Instagram https://www.instagram.com/wchnetwork/
- Linked in – https://www.linkedin.com/company/women-s-and-children-s-health-network/
Content management
The WCHN social media sites are managed and operated by the WCHN Media and Communications Team.
WCHN also uses other information channels and does not solely release news and announcements via social media.
Availability
WCHN monitors its social media sites during business hours (Monday – Friday 9:00 am – 5:00 pm), excluding public holidays. Comments may be disabled on posts outside of these hours or when resources are unavailable.
The social media sites used by WCHN may occasionally be unavailable and WCHN accepts no responsibility for lack of service due to this downtime.
In an emergency call 000. If you are unwell, see your local GP or call healthdirect Australia.
Comments, replies and direct messages
WCHN welcomes feedback from its followers.
WCHN reads all comments, replies and direct messages and ensures that any emerging themes or helpful suggestions are forwarded to the relevant people in the organisation.
WCHN is not able to reply individually to all messages received and where common topics and requests exist, WCHN may issue a general notification.
WCHN does not engage on issues of State or Federal politics, nor does it provide individual health and medical advice.
In an emergency call 000. If you are unwell, see your local GP or call healthdirect Australia.
For information about how to contact WCHN directly, please visit our Contact page.
WCHN reserves the right to remove any content that does not comply with our Social Media Policy Terms and Conditions of Use.
This includes comments, replies or direct messages that:
- contain hate speech
- contain profanity, obscenity or vulgarity
- could be considered prejudicial, racist or inflammatory
- contain nudity or offensive imagery including in profile pictures
- defame a person, people, or organisation
- contain name calling and/or personal attacks
- abuse, harass or threaten others
- intend or attempt to sell a product
- infringe on copyrights
- are considered spam comments/messages from individuals or groups, such as the same comment posted repeatedly across multiple posts
- contain or promote false information or faux science
- contain personal information (including identifying information, email addresses, phone numbers or private addresses)
- falsely represent another individual, organisation, government or entity
- promote a product, business, company or organisation
Sharing and following
WCHN may share content that contributes to the dissemination and exchange of useful information about health and related topics.
WCHN considers requests to share on a case‑by‑case basis. Shares are not endorsements.
WCHN does not automatically follow organisations or individuals who follow it.
Being followed by WCHN does not imply endorsement of any kind.
Privacy
WCHN captures and stores records of comments posted to its social media sites for records management purposes.
WCHN does not capture or record the contact details of parties following its social media sites unless the information is provided for direct contact purposes. Any information identified or deemed confidential or private is treated in accordance with our Privacy Statement.
Disclaimer
In addition to our website disclaimer, the following conditions apply:
- All messages on social media sites should be considered public and visible to all for review, comment and share.
- WCHN reserves the right to amend, delete or block derogatory, offensive or defamatory material posted on any of its social media channels.
- Content posted by members of the public or organisations do not represent the official view of WCHN
- Information posted on any of WCHN’s social media channels is not intended to be individual medical advice and should not be considered medical advice, nor is it intended to replace consultation with a qualified doctor or other health care professional.
In an emergency call 000. If you are unwell, see your local GP or call healthdirect Australia.
Acceptance of terms
By following or posting to our social media account(s), you have confirmed that you agree to adhere to the Social Media Policy Terms and Conditions of Use.
Repeated violations of our Social Media Policy Terms and Conditions of Use may cause the user to be blocked or otherwise banned from accessing WCHN’s social media account(s).