The Excellence in Strengthening Partnerships Award
The Excellence in Strengthening Partnerships Award recognises outstanding leadership and outcomes in strengthening partnerships with our consumers and volunteers.
It also supports the priorities of WCHN’s Consumer and Community Engagement Strategy and the National Safety and Quality Health Service Standards (NSQHSS) by recognising supportive partnerships with the community, consumers and/or carers.
Parent Mentor Support, Paediatric Palliative Care Service
Created in response to the needs of palliative care parents for connection with those who have similar life experience, bereaved parents were trained as peer mentors.
They work with the palliative care team to complement the care provided and offer an additional layer of emotional and social support. All palliative care parents involved, reported an increase in emotional support, social connectedness and support for end-of-life discussions and grief.
Cedar Health Service
Cedar Health Service: Inclusive domestic and family violence healthcare, provides holistic care and support to people 16 years and over of all genders who have been subjected to abusive and unsafe behaviour from a partner or ex-partner. The strong partnership with consumer representatives was integral to its design and implementation.
Personal Protective Equipment (PPE) Project
The COVID-19 pandemic saw an increase in staff needing to wear Personal Protective Equipment (PPE) at the Women’s and Children’s Hospital.
Research shows that alleviating anxieties around PPE can lead to better health outcomes for paediatric patients, so the consumer advocacy working group worked to create fun and educational activity packs for patients in our care. The aim is to create positive conversations and experiences for children.