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COVID-19
Information for the community – Updated guidelines from 27 July 2021
Acknowledgement
The Women’s and Children’s Health Network acknowledges Aboriginal people as the First Peoples and Traditional Custodians of Country throughout South Australia. We acknowledge and respect their ongoing and deep spiritual connection and relationship to land, air, sea, waters, community and country. We pay our respect to their Elders past, present and emerging.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Helen Mayo House provides inpatient services for parents who have significant mental health problems in the postnatal period.

Women/carers and their infant/s aged 12 months and under can be admitted to Helen Mayo House if they are the parent with primary responsibility for the infant and have a mental illness. Mental health problems, such as severe depression, anxiety or psychotic illnesses are considered to be significant if they impact on the parent’s ability to function in everyday life and care for their child.

Your Admission to Helen Mayo House

  • If you have an admission to Helen Mayo House, you can expect an average stay of two to three weeks. However, you may have a longer or shorter admission depending on your needs. During this time the team, including Psychiatrists, Nurses, Clinical Psychologist, Social Worker and Parent-Infant Therapist will provide medical and therapeutic support for you and your child.
  • At the time of admission, an assessment will be made to ensure a treatment plan is developed to meet you and your child’s needs. This may include medication, counselling and specific programs such as parent-infant therapy to support the bond and attachment between you and your child. Other family and support network members may also be invited to participate in these sessions to contribute to your recovery.
  • You will also have the opportunity to participate in various group programs run on the ward. Groups include activities such as Mindfulness, Skills Training, Baby Massage, Art and Music sessions.
Facilities at Helen Mayo House

Helen Mayo House is part of the Women’s and Children’s Health Network, located at Glenside Health Services.

Helen Mayo House has individual rooms for you and your baby and shared dining, kitchen, laundry and play areas. Enclosed playpen areas are set up inside and you may like to bring in a few toys that your child can play with. There is also an enclosed outdoor play area with play equipment, swings, sand pit and a grassed area.

What can I expect?

When admitted to Helen Mayo House, you will be responsible for the care of your child. Staff will help by providing information and advice as necessary and will help take direct care of your child when required. We encourage you to care for your child as much as you can, in order for build-up skills and confidence in looking after your child in preparation for returning home.

What happens after discharge?
  • As Helen Mayo House is the starting point for your road to recovery, discharge planning is an integral element of the service. Our staff will work with you, your family and your support network to identify and negotiate referrals to community based supports, services and follow up care once you leave Helen Mayo House.
  • Services may include regular GP contact, parent-child therapy, parenting and play groups, psychiatrist and/or allied health follow up for your mental health issues, and Child and Family Health Services.
Visitors

Visiting hours are 3.00pm – 8.00pm daily. However, flexibility of visiting hours can be negotiated – particularly for partners and other children in the family. Visiting hours may also be modified in response to your mental health needs.

Partners

At times partners or other family members may be able to stay overnight, but this is dependent on factors such as room availability and the needs of other parents and families at Helen Mayo House at the time. Having a partner or family member stay overnight needs to be discussed and negotiated with staff.

What to bring

The following items are provided:

  • breakfast, lunch and dinner each day (for adults)
  • adult and child bed linen and towels
  • bassinets, cots, high chairs, indoor and outdoor play equipment, baby baths, change tables
  • bottle disinfection equipment
  • baby food
  • change mats

You will need to bring:

  • clothes for you and your baby
  • disposable nappies, wet ones and skin care products for baby baths
  • toiletries, including sanitary napkins and breast pads
  • baby bottles and infant formula if your baby is formula fed - parents of bottle-fed babies are also requested to provide their own microwave sterilizer if they have one
  • additional food for your child, if the food provided at Helen Mayo House is not suitable for your child.
  • prams
Consumer rights

A brochure on consumer Rights and Responsibilities is provided on admission. Further information is available at:

Referrals

Referral is required from your GP or Mental Health Practitioner.

Admission to Helen Mayo House is by referral only. You will need to see a medical practitioner or mental health clinician, and if it is decided that an inpatient stay in hospital is best for you and your child, they can make a referral to Helen Mayo House.

Once you are referred, you will be placed on a waiting list and be notified when a bed becomes available. Until a bed becomes available, your medical practitioner or mental health clinician will help with your mental health until admission.

Waiting times for Helen Mayo House vary, and depend on many issues, such as the age of the child and the type of mental illness.

The PANDA National Support line (1300 726 306 or panda.org.au) can provide phone counselling support during the waiting period.

Contact the Mental Health Telephone Triage Service on 13 14 65 for immediate assessment/referral and support.

Further information

Acorn Group

Acorn groups provide an opportunity for Mothers who have diagnosed mental health difficulties to come together and be supported in their relationship with their children from birth to three years of age.

The Acorn group is structured to strengthen the relationship between parent and child through experiences of dance-play and some dedicated parent-only time for reflection through journaling.

Anglicare SA runs the Acorn groups at various locations across greater Adelaide including, Aldinga, Cowandilla, Darlington, Gawler, Gilles Plains, Mt Barker, Norwood and Salisbury North.

For more information about the Acorn Groups, please contact the Acorn Coordinator at Anglicare-SA: (08) 8131 3485 or email: acorn@anglicaresa.com.au.

Contact

Location

226 Fullarton Road
Glenside SA

Mailing Address

Helen Mayo House
PO Box 17
Fullarton, SA 5065

Phone

(08) 7087 1030

Fax

(08) 7087 1060

Email

helenmayohouse@sa.gov.au

Hours

Inpatient Services – 24 hours, 7 days per week